Kuppam in Andhra Pradesh has been the testing ground for many technology based initiatives. World Corps. India has initiated and implemented community information centres (CICs) in Kuppam since 2001. SAMANVAYA conducted an independent appraisal of this project and its benefits to the rural communities at the request of WCI in 2003. Apart from appraising the performance of the CICs, suggestions for improvement of their performance were also provided.